Q&A
Shopping Guide
About Payment Methods
- Available Payment Methods
-
Orders can be made by credit card or PayPal.
- Credit Card
-
We accept VISA and MasterCard.
- PayPal
-
We accept PayPal.
Confirmation of your order
- About order confirmation e-mail
-
After ordering we will send you an "Order Details Confirmation Mail".
Please confirm the order contents with this mail.- Those who have not received mail
You input Email Address Was there any mistake? In addition, I registered Email Address Are you still using it?
Email Address Register for, ACCOUNT You can confirm more.
If domain setting reception setting is made, RICE FORCE Please add "riceforce.com" domain in order to deliver notification emails from.
- Those who have not received mail
- Subscriptions Confirmation of order contents
- " Subscription Service Confirmation / modification / cancellation of contents of ACCOUNT Thank you.
- Inquiries Confirm from form
-
By email Inquiries In the case of, Inquiries Form Please send more emails.
Shipping Fees and Delivery Dates
- About Shipping Fees
-
The Deluxe Trial Kit as well as our subscription service offer free shipping.
All other products have a flat rate of US$12 for shipping. - Delivery Dates
-
Shipping usually takes between 3 to 7 business days once your order has been accepted and processed. However, the delivery date may vary depending on your location. Be aware we use express mail shipping (EMS) from Japan.
We will send you an email once your order has shipped. Visit the Express Mail Service (EMS) site to track your order.
*Some orders may be subject to import taxes.
Shipping is available worldwide. No additional import fees are necessary for 98% or more of our products.
Please note that import taxes may be imposed on some orders.
(Import taxes are determined and assessed by customs at the destination country of a package. Please contact your nearest customs service for further information.)
Returns and Exchanges
- Returns and Exchanges
-
We do not accept returns or exchanges of products after an order is confirmed.
If there is a problem with your order, we will refund you any shipping fees related to exchanging the incorrect or defective products.Be aware that we only accept returns for unopened products. The product should also be returned within 8 days of receiving the order. All returns must be confirmed before being returned. Please contact us at world@riceforce.com before returning an incorrect or defective product.
Please write "Exchange Product" in the subject line.
About bulk buying discount
- About bulk buying discount
-
We offer discounted discount services according to the number of items purchased.
For more information About bulk buying discount service please look at.
Subscriptions about
- Subscription Service about
-
Starting discounts of up to 25% OFF, which are advantageous over bulk purchase, Subscription Service We are glad you are having pleasant benefits.
For more information Subscription Service about please look at.
Getting Started
- About the system
-
-
Recommended browser
We recommend the following browsers to view this site.
Something older than the recommended browser may not be displayed depending on the page. -
Windows
Chrome latest edition
IE 10 or more
Firefox latest version -
Mac OSX (iOS)
Safari latest edition
-
Android
Chrome latest edition
-
- About cookies
-
This site uses cookie (cookie).
Cookie is a mechanism that temporarily writes and saves data to the computer visiting the site.
If cookie setting is invalid, this site may not be available normally.-
For Chrome 51.0 or later (Windows)
- In the upper right of the screen, Menu Button], click [Settings].
- Select [Show advanced settings] at the bottom of the page, and click the [Content settings] button under [Privacy].
- Select [Allow data setting to local (Recommended)], and click [Finish].
-
Internet Explorer 10 or later (Windows)
- Click the "Tool" (icon in the shape of a gear) in the upper right of the screen.
- From [Tools], click [Internet Options].
- From the [Privacy] tab, click [Advanced settings], select the [Override automatic cookie processing] checkbox, select [First party cookie] and [Accept of third party cookie] [Accept] Always allow session cookies] and click [OK].
-
For Firefox 47.0 or higher (Windows)
- In the upper right of the screen, Menu On the Button], click [Options].
- Click the [Privacy] tab and select [Set Firefox to:] for [Set history to remember].
-
For Safari 9 or higher (Macintosh)
- [Safari] Menu Click [Preferences] from the menu.
- Click on the "Privacy" tab and check "Allow accessed websites" or "Always allow" in "Cookie and website data".
-
- About security
-
RICE FORCE In the online shop, CybetTrust's SSL server certificate is used.
Personal information and credit card SSL encrypted communication is performed on the page on which the number is displayed and transmitted, and the communication contents are protected. Please use with confidence.SSL is a system that encrypts and sends information on the Internet.
RICE FORCE In order to handle customer's information safely, SSL is introduced.
SSL can be used with Internet Explorer ver.5.0 or later or Netscape Communicator ver.4.7 or later browsers.
Even if you use Internet Explorer after the above version, if the customer is not in an environment where 128 bit encryption can be used, an error such as a page not being displayed correctly may occur.
If an error occurs, first check whether your browser is in an environment that can use encryption.
About member registration
- Confirmation / change of member registration
-
ACCOUNT Please confirm / change the details of your registration.
- ID · Password about
-
LOG IN ID is registered Email Address It becomes.
Password You can use it in common with both PC and mobile site.-
LOG IN If you can not
Password Please input in half-width alphanumeric characters.
I input it correctly LOG IN If it can not be done, it is possible to set "cookie". About cookies Here please look at. -
Password If you forget
Password Inquiries You are registered on the form of Email Address If you fill in, Email Address To Password Will arrive.
-
Password If you do not receive confirmation email
Applicable Email Address If there is no confirmation e-mail, please do not receive it.
- Mobile phone Email Address Customers who have registered, for customers who do not receive confirmation email
If domain setting reception setting is made, RICE FORCE Please add "riceforce.com" domain in order to deliver notification emails from.
- Mobile phone Email Address Customers who have registered, for customers who do not receive confirmation email
-
ID · Password If you forget, Inquiries Form Please contact us.
-
If you can’t find an answer here, contact us through
Contact Us