Privacy Policy

Daiichi Sankyo Healthcare Direct Co., Ltd. ("we" or "our") protects personal information, considering that personal information should be handled with care based on the philosophy of respecting the personality of individuals. Recognizing that this is the basis of our business activities and our social responsibility, we will strive to protect information based on following policy.

Acquisition, use, and provision of personal information
We shall acquire, use, and provide the personal information of customers and employees appropriately, within the scope necessary for carrying out legitimate operations in our cosmetics and health food mail-order business, etc. We shall not handle personal information beyond the scope necessary to achieve the stated purpose of use (that is, we will not use personal information other than for the intended purposes). In addition, we shall take measures to prevent unauthorized use.
Proper management of personal information
To prevent unauthorized access to personal information and the loss, damage, falsification, or leakage of personal information, we have implemented reasonable safety measures and invested management resources that are consistent with business realities to implement ongoing improvements to our personal information security system. In addition, if we judge that it has a problem in protecting personal information, corrective measures shall be taken promptly.
Compliance with laws and regulations concerning personal information
We shall comply with laws and regulations regarding personal information protection, national guidelines, and other standards. In addition, we has appointed a Personal Information Protection Manager to ensure that personal information is handled appropriately, and employees shall be educated on personal information protection and be inspected handling of it. We shall also strive to review, update, and improve its personal information protection measures on an ongoing basis.
Provison of personal information to third parties
We will not provide or disclose the customers' personal information to third parties except in the following cases:
  • The personal information is provided in connection with business succession due to merger, spin-off or business transfer;
  • Disclosure is requested by law;
  • When deemed necessary to prevent serious damage to the life, body or property of the customer or a third party; and
  • Prior consent has been obtained from the customer whose personal information is to be disclosed.
Outsourcing of the handling of personal information
The handling of personal information provided by customers may be outsourced to a contractor with which we have concluded a confidentiality agreement regarding personal information, within the scope necessary to achieve the purpose of use indicated to the customer.
Disclosure, correction, suspension of use of personal information, and complaints and inquiries concerning personal information
We shall promptly and sincerely respond to complaints and inquiries regarding the handling of personal information. Please contact the following contact point in order to learn about the procedures for the disclosure, correction, and suspension of use of your personal information, as well as to submit complaints and inquiries.
Disposal of specific personal information.
We shall dispose of, or delete specific personal information, etc. regarding which the purpose of use has been accomplished, as promptly as possible.
Revisons to our privacy policy
Our privacy policy will be distributed to all employees to ensure that they are aware of it, and will also be made available to anyone at any time by posting it on our website, in pamphlets, etc.
If we change this policy, we will promptly post a notice on our website.

[Contact Information] DAIICHI SANKYO HEALTHCARE DIRECT Co., Ltd. Inquiry Desk for Personal Information
〒761-8589
460-1 Yokoi, Konan-cho, Takamatsu City, Kagawa Prefecture
TEL: 087-805-0049 (※Available from mobile phones)
Reception hours:
Monday to Saturday: 9:00 to 20:00
National Holidays: 9:00 to 18:00 (Closed on Sundays)
*Please kindly note that we will be closed on New Year holidays.

＞Notice regarding the protection of personal information of Daiichi Sankyo Healthcare Direct Co., Ltd.