Q&A

DEEP MOISTURE SERIES

Q
Which is better: Applying Deep Moisture Lotion by hand or by cotton pads?
A
Apply Deep Moisture Lotion with clean hands and softly cover your face with your palms. Use the warmth generated by your palms and gently press, allowing for deeper permeation into your skin.
Q
Is it okay to apply foundation directly to my skin after applying Deep Moisture Lotion and Deep Moisture Cream?
A
A primer (UV PROTECT MILK) should be used before makeup application. Using the Deep Moisture Lotion and Deep Moisture Essence will help your skin retain moisuture, but will not help the makeup stay better or protect against UV rays.
Q
Can the Deep Moisture Cream also be used in the morning?
A
The Deep Moisture Cream can be used both day and night. If your concern is a shiny T-Zone or oiliness that melts away makeup, then using a small amount of Deep Moisture Cream can help balance your skin.
Q
Is it okay to combine with other cosmetics?
A
RICE FORCE is a product that makes the skin itself healthier, so it is fine to use in conjunction with products from other companies. Applying makeup will not interfere with our product’s efficiency. Using RICE FORCE will improve your complexion, so the benefits of these cosmetics will be enhanced. However, Rice Power® Extract can not permeate the skin very well after oil-based products are used, so please use our products before applying creams with a high oil content.
Q
Is it effective for sun spots?
A
The Deep Moisture Product Line does not contain any whitening ingredients but helps increase your skin's moisture retention capacity. Healthier skin blocks out UV rays and skin turnover is normalized. Unsettled new melanin pigments can rise to the surface and can be permanently eliminated.
Q
*I have problems with acne and breakouts…
A
When your skin's moisture and natural oils are off-balance, breakouts can occur easily. Try reducing the amount of Deep Moisture Cream where there is concern with excess oil. On the other hand, moisture deficiency is also a contributing factor, so use a generous amount of Deep Moisture Lotion to replenish hydration. * Acne and breakouts caused by overdry skin.
Q
What is the recommended usage amount?
A
It depends on personal preference and the season, but with normal use, RICE FORCE products should last 1.5 to 2 months.

FACIAL WASH SERIES

Q
Is this safe for use on eyelash extensions?
A
Cleansing Water is oil-free and safe for use with eyelash extensions. Dip a cotton swab and swipe along the lash line to remove eyeliner. Do not use our MAKEUP REMOVER or CLEANSING MILK if you wear eyelash extensions since the oily formula will loosen the lash-bonding glue.
Q
Which makeup removal product do you recommend for very dry skin?
A
Cleansing Milk is a moisturizing cleanser that will leave your skin feeling nourished and hydrated after cleansing. Use a generous amount (quarter-sized) that will easily glide over the skin. Using too little product may lead to harsh rubbing, causing skin irritation. Adjust accordingly to the amount of makeup that needs to be removed.
Q
My skin has a rough texture and I have noticeable pores. Which makeup removal product would you recommend?
A
We suggest using our gel-type Makeup Remover. The gel is a solid that dissolves into a liquid as it blends with the skin and glides around to lift up makeup and melt away impurities from clogged pores. We suggest using with our Cleansing Brush to thoroughly cleanse hard to reach places like the area around the nose.
Q
Can I use the Make Up Remover with wet hands?
A
Makeup and impurities are lifted by the natural oils contained in the Make Up Remover, so it must be handled by dry hands. Please make sure that both your hands and your face are completely dry when using Make Up Remover. Avoid storing Make Up Remover in high humidity areas.
Q
Will the Mild Face Wash leave my face feeling tight if I have dry skin?
A
Mild Face Wash is a mild pH balanced facial cleanser that is gentle to the skin. It contains the nourishing Rice Power® Extract No.1 which helps retain moisture while leaving the skin feeling soft and clean after each use. It will leave your skin feeling supple even if you have dry skin.

MAKE UP BASE SERIES

Q
How long will the UV protection last?
A
With normal use, our UV PROTECT MILK 25 will defend against harmful UV rays for about 8 hours, and the UV PROTECT MILK 50 will provide long-lasting protection for 16 hours. However, it is not a water-resistant formula and will wash away with excessive sweating or swimming. Reapply as necessary.
Q
I have a pimple, is it safe for me to use this product?
A
Yes, it is of utmost importance to minimize UV exposure on acne-prone skin because it can worsen acne symptoms and can cause hyperpigmentation. UV PROTECT MILK 25/50 is a makeup primer with skincare benefits that also protects the skin from harmful UV rays. The components that absorb the UV light in conventional sunscreens have been notorious for causing skin irritations. Our formulation has a silicone-coated UV light absorber, making it safer and gentler on the skin. *Consult a physician before applying to red, swollen, or infected pimples.
Q
Can it be used with foundation?
A
Yes! UV PROTECT MILK 25/50 is non-greasy, quickly absorbs into the skin, and will not interfere with your makeup, so it is ideal for use with both liquid and powder foundations. It is formulated with Rice Power® Extract No.1, our special ingredient that supports moisture retention to maintain healthy skin, so it will actually help the makeup stay longer.
Q
Do I need a special cleanser or can I use my own cleanser?
A
No, you do not need a special cleanser to remove UV PROTECT MILK 25/50. Make sure to remove your makeup first, and wash your face using your favorite cleanser.
Q
Is UV care really necessary on cloudy days or while I stay indoors?
A
UV rays can reach your skin even on a cloudy day. Some experst say that on cloudy days, UV-A rays are at 60% of the strength of sunny days, and UV-B rays are at 40%; additionally, 70% of UV-A rays filters through regular glass windows. Therefore, UV care is important on cloudy days and even while you are indoors.
Q
What is the recommended usage amount of UV PROTECT MILK? Does it have an expiration date?
A
It depends on personal preference and the season, but on average, UV PROTECT MILK should last 2 months. Unopened UV PROTECT MILK can be stored for 3 years at room temperature, but opened UV PROTECT MILK should be used up within a year.

ACPOLESS SERIES

Q
How fast do you get results once you start using ACPOLESS?
A
It takes about 28 days for the skin to renew itself, so we recommend using ACPOLESS for a month to start. You should start to see reduced shine, softer skin, and other positive changes fairly quickly though.
Q
It seemed like ACPOLESS left my skin feeling a bit dry.
A
For people with drier skin, we recommend using the Deep Moisture Series in conjunction with ACPOLESS. You can get more information on the Deep Moisture Series by visiting en.riceforce.com or by emailing us at world@riceforce.com.
Q
What else can I do for my skin besides use the right skincare products?
A
Clogged pores and acne are caused by excessive sebum secretion, which itself can be driven by a variety of factors. Some of the most common are stress, hormonal imbalances, lack of sleep, and improper diet. In addition to using ACPOLESS, it is essential to address these lifestyle factors to keep your skin healthy and beautiful.
  • Keep calm and get enough downtime to prevent stress from building up
  • Try to maintain a regular, balanced schedule
  • Limit your alcohol intake and use of tobacco products
Q
Can both men and women use ACPOLESS? Are there any age restrictions?
A
ACPOLESS can be used by anyone with clogged pores and/or acne-prone skin: from teenagers suffering from adolescent acne, to those who battle adult acne in their 20s and 30s. Men and teenagers tend to secrete more sebum than women. Men also tend to have rougher skin, so it’s important to take extra care to wash and wipe the skin properly in order to gradually make it softer. Although adolescent skin tends to produce more sebum, it is also thinner, making it prone to damage during cleansing. Always use gentle pressure on the skin.
Q
Is there an expiration date?
A
Unopened RICE FORCE products can be stored for 3 years at room temperature, but opened products should be used within a year.
Q
How often should I cleanse with the Clear Lotion?
A
Too much wiping can actually irritate your skin, so only use the Clear Lotion morning and night after washing the face. Soak a cotton pad in plenty of product and glide over the entire face, starting at the center and working outwards. Gently go back and forth two times.
Q
I have oily skin. Do I still need to use Moist Balance Milk?
A
Yes. Many people have oily skin because of an imbalance in oil and water content, and restoring this balance actually requires hydrating the skin. Moist Balance Milk contains Rice Power® Extract No. 1, so it is made to effectively balance your skin and prevent future outbreaks.
Q
Can I use Acne Spots Clear on top of my makeup?
A
Yes. Because it is a clear gel, you can simply apply it to problem spots, dab it with a tissue, and then reapply your foundation. Use it throughout the day as part of your skin care regimen in addition to morning and nighttime applications.

GENERAL PRODUCT QUESTIONS

Q
What is "Rice Power® Extract"?
A
Rice Power® Extract is made by combining rice malt bacteria, yeast, lactic acid, and other ingredients, then fermenting and aging for 90 days. Modified fermentation methods produce various extracts which are then each assigned a number and a usage.
Q
How is it different from rice bran products?
A
Rice bran is the shell and germ that are released when brown rice is whitened and polished. The main ingredient of Rice Power® Extract is white rice, and the manufacturing methods are completely different from rice bran products. In addition, the white rice used in all of our products is 100% harvested in Japan.
Q
But your products contain paraben…
A
Since the main ingredient in our products is rice, the least minimum amount of paraben is used as a preservative. The carefully selected paraben used in RICE FORCE products is the same paraben used in our food.
Q
Do RICE FORCE products have expiration dates?
A
Unopened RICE FORCE products can be stored for 3 years at room temperature, but opened products should be used within a year.
Q
How should RICE FORCE products be stored?
A
Store in a cool, dark, dry place. Do not store the product at above 104°F/40℃ or under 23°F/-5℃. Keep away from direct sunlight.
Q
Do I need to be worried about rice allergies?
A
Rice allergies are caused by a substance called 16k globulin (one type of protein with a molecular weight of 16,000). Rice Power® Extract does not contain this allergen (our product is super low-molecularized).

ALL OTHER INQUIRIES

Please click here about details on shipping and delivery, ordering, payment, and returns and exchanges. For other questions, please email us at world@riceforce.com.
* RICE FORCE does not accept inquiries by telephone or fax at this time.

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